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Setup guides

Step-by-step install guides for WordPress, Shopify, GTM and every other platform we support, plus booking-system integration steps.

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Installing the widget yourself

Most clinics let us add the assistant for them, but if you’d rather do it, here’s everything you need.

Installation steps

Go to your bot’s Embed Code tab in the dashboard.
Copy the embed-code snippet provided.
Open your website’s HTML (or your site builder’s custom-code area).
Paste the code just before the closing </body> tag.
Save and publish your changes.

Embed-code format

<script
  src="https://www.quackchat.app/widget/quackchat-widget.js"
  data-bot-id="YOUR_BOT_ID"
  data-position="bottom-right"
  data-primary-color="#2563eb"
></script>

Configuration attributes

Attribute	Required	Description
data-bot-id	Yes	Your unique bot identifier (auto-filled from the dashboard).
data-position	No	Widget position: bottom-right (default), bottom-left, top-right, top-left.
data-primary-color	No	Primary brand colour in hex (e.g. #2563eb).
data-theme	No	Visual theme: default, dark, or minimal.
data-auto-open	No	Auto-open the chat on page load (true/false).

Security best practices

Domain allowlisting: in your bot’s Widget Settings, specify which domains can embed the assistant.
Rate limiting: configure rate limits in Widget Settings to prevent abuse.

Troubleshooting

Widget not appearing? Make sure the widget is enabled in your bot’s Settings tab.
Cross-origin errors? Check that your domain is in the allowed- domains list.
Script blocked? Ensure your Content Security Policy allows scripts from www.quackchat.app.