Conversational Commerce AI Agent for E-commerce Stores
Live product, price and stock answers pulled straight from your WooCommerce or Shopify store, plus product recommendations and one-tap add-to-cart, and on Shopify, answers from the size and spec tables you built yourself. Shoppers get an instant answer and a nudge toward the buy, and your inbox stops filling up with “is this in stock?” emails.
The Challenge
Common support challenges facing e-commerce organizations today.
"Is This in Stock?" Never Stops
Shoppers ask about availability, price, and sizing around the clock. The same questions pile up in your inbox, DMs, and live chat.
Unanswered Questions = Lost Sales
A question with no instant answer is a shopper who bounces. Buyers won't wait hours for an email reply before checking out.
"Where's My Order?" Buries Support
Order-status requests are the #1 ticket. Every one pulls your team away from selling and slows real responses.
The Solution
How QuackChat helps e-commerce organizations deliver better support.
Live Answers & Smart Recommendations
Pulls live prices and stock from your WooCommerce or Shopify store, and recommends the right item for what the shopper described. On WooCommerce it also uses the complementary picks you set yourself. Never quotes a sold-out product or a stale price.
Secure Order Status in Chat (WooCommerce)
Shoppers check their order with order number and billing email, so there is no login and no support ticket, and their details are never exposed.
Turns Questions Into Checkouts
Shows tappable product cards and lets the shopper add an item to their own cart in one tap, with a free-shipping nudge, all read-only to your store, no in-chat checkout.
Unlimited Conversations
No per-message fees on any paid plan. Handle Black Friday spikes without worrying about costs.
Yes. The Oat Linen Throw is ready to ship:
Plugs Right Into Your Online Store
Live product, price and stock answers pulled straight from your WooCommerce or Shopify store, plus recommendations and one-tap add-to-cart, and on Shopify, answers from the size and spec tables you built yourself. Shoppers get an instant answer and a nudge toward the buy; your inbox stops filling up with “is this in stock?” emails.
Live answers & real recommendations
Pulls live price and stock straight from your store, and recommends the right item for what the shopper described, never a sold-out product or a stale price. On WooCommerce it also uses the complementary picks you set yourself.
Add to cart in the chat
Shows tappable product cards and lets the shopper drop an item into their own cart in one tap, with a nudge when they're close to free shipping. Questions become checkouts.
Answers from your own tables (Shopify)
Reads the metaobjects holding your size charts, care instructions and spec sheets, so a fit or care question gets the exact answer instead of a guess from the description.
Order status on demand (WooCommerce)
Shoppers check their order securely with order number + billing email, no login, no support ticket in your inbox.
“The team were genuinely helpful from the first call and had us live in an afternoon. Customers used to email us asking which pot suits their space; now they just ask on the site and get pointed to the right planter. The whole buying experience feels a lot more personal.”
Turn Your Store Into a 24/7 Assistant
Launch your conversational AI agent in under 5 minutes. No coding required.