Turn store visitors into buyers
QuackChat answers live product and stock questions, recommends the right item and adds it to the cart, 24/7. And for clinics, it books appointments straight into your practice management software.
2 months free, charged once a year
All prices in Australian dollars (AUD).
Best for a single store or site adding an AI assistant.
Charged as one payment of $290 once a year
Save $58 vs monthly30-day free trial · cancel anytime
- Answers product & support questions 24/7
- Unlimited messagesFirst 50 free
- Lead capture
- Proactive messages & smart triggers
- Custom avatar & branding
- Export conversations
Start here. Move up to Pro when you want it answering from your live catalogue, adding to cart, or booking patients in.
Best for stores that want the bot answering, recommending and adding to cart, or clinics booking patients in.
Charged as one payment of $990 once a year
Save $198 vs monthly30-day free Pro trial · cancel anytime
- Answers product & support questions 24/7
- Unlimited messagesFirst 50 free
- Lead capture
- Proactive messages & smart triggers
- Custom avatar & branding
- Export conversations
- Store assistant for WooCommerce & Shopify: live answers, recommendations, in-chat add-to-cart
- Direct PMS booking: Cliniko, Nookal, Gensolve (+ live availability for Halaxy)
- Ticket support for your team
- Self-improving responses
- Advanced query understanding
Best for businesses that want the results without doing any of the setup.
Charged as one payment of $3,590 once a year
Save $730 vs monthly30-day free trial, then $360/mo
- Everything in Pro
- We build and launch it for you
- We connect your store or booking system
- We write and tune every answer
- Answer quality reviewed every month
- We fix errors before you notice them
- Updates and new features rolled out for you
- Your content re-crawled and kept fresh
- A monthly report on what customers ask
- A named specialist owns your account
- Priority support
Best for high-volume stores, multi-store groups and multi-site practices.
Tailored to your business · annual contract
Custom contract · volume pricing
- Everything in Pro, scaled to your business
- Unlimited bots & pages
- Dedicated support, SLA & custom integrations
Built around your business. We shape every Enterprise plan with you. Talk to sales and we’ll tailor it.
It answers from your live catalog, not just a contact form
When a shopper asks, QuackChat pulls live price and stock straight from your WooCommerce or Shopify store, recommends the right item, and lets them add it to their own cart in a tap, no login, no waiting on an email reply.
- Live answers & recommendations: pulls real price and stock from your store and suggests the right item, never a sold-out product or a stale price.
- Add to cart in the chat: the shopper drops an item into their own cart in one tap. No checkout, and the bot never writes to your store.
- Answers from your own reference tables: on Shopify it reads the metaobjects holding your size charts, care instructions and spec sheets, so the answer comes from your table instead of a guess at your description.
- Order status on demand: on WooCommerce, shoppers check an order with their order number and billing email. No login, no support ticket.
Everything, side by side
Tap the ? on any row for a plain-English explanation.
| Feature | Starter$24/mo | Pro$82/mo | Managed$299/mo | EnterpriseCustom |
|---|---|---|---|---|
| Visitor experience | ||||
| Answers product & support questions 24/7 | ||||
| Unlimited messagesFirst 50 free | ||||
| Proactive messages | ||||
| Lead capture | ||||
| Custom avatar & branding | ||||
| Export conversations | ||||
| Online store | ||||
| Product recommendations | — | |||
| Product comparisons | — | |||
| Instant product answers | — | |||
| Cross-selling (WooCommerce) | — | |||
| Free-shipping nudges | — | |||
| Direct add to cart | — | |||
| Cart-recovery nudges | — | |||
| Order-status lookup (WooCommerce) | — | |||
| Reference tables (Shopify) | — | |||
| Smarter answers & support | ||||
| Ticket support for your team | — | |||
| Self-improving responses | — | |||
| Advanced query understanding | — | |||
| Remove QuackChat branding | — | |||
| Support | Standard | Priority | Priority | Dedicated |
| Scale & support | ||||
| Unlimited AI agents | — | — | — | |
| Unlimited pages crawled | — | — | — | |
| Uptime SLA | — | — | — | |
| Custom integrations | — | — | — | |
Want it all set up and run for you? Managed is Pro, built and operated by our team, $360/mo.
Store, booking, and billing
Everything that usually blocks a store or clinic from getting started, answered. Still stuck? Talk to a human.
Turn browsers into buyers, starting today
Put an agent on your store in minutes. Live the same day.