Everything you need to know about creating an AI chatbot for your website. Can't find an answer? Contact our support team.
QuackChat is an AI-powered chatbot platform that turns your website into an intelligent customer support assistant. It uses RAG (Retrieval-Augmented Generation) technology to crawl your website, learn your content, and answer visitor questions accurately with source citations.
Creating a chatbot with QuackChat takes less than 5 minutes: 1) Paste your website URL, 2) QuackChat crawls and learns your content, 3) Customize the chatbot appearance, 4) Copy the embed code to your website. No coding skills required.
Most websites can be fully crawled and ready in under 5 minutes. Larger sites with hundreds of pages may take 10-15 minutes. You can monitor the progress in real-time from your dashboard.
No coding required. QuackChat provides a simple embed code you can copy and paste into your website. If you can paste text, you can add QuackChat to your site. We also provide integrations for popular platforms like Shopify and WordPress.
Yes! QuackChat offers a free forever plan that includes 1 chatbot, 10 pages, and unlimited messages. It's perfect for testing or small personal websites. No credit card required to get started.
Our plans differ by number of bots and pages crawled. All plans include unlimited messages. Free: 1 bot, 10 pages. Hobby ($29/mo): 3 bots, 200 pages. Pro ($99/mo): 10 bots, 1,000 pages. Enterprise: Unlimited everything with custom pricing.
Yes, you can change your plan at any time from your dashboard. Upgrades take effect immediately, and downgrades take effect at the end of your current billing period. No long-term contracts required.
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor Stripe. For Enterprise plans, we also offer invoice billing.
QuackChat uses web crawling to read every page of your website, then processes the content using AI embeddings and stores it in a vector database. When visitors ask questions, it finds the most relevant content and generates accurate answers with source citations.
Yes! QuackChat excels at customer support. It can answer FAQs, explain product features, provide troubleshooting help, and guide users to the right resources. For complex issues, it can collect contact information and escalate to human support.
Yes, QuackChat can understand and respond in over 50 languages. It automatically detects the language of incoming messages and responds in the same language, making it ideal for international businesses.
Absolutely! You can customize colors to match your brand, position (bottom-right, bottom-left, etc.), welcome message, suggested questions, bot name and avatar, and even hide the 'Powered by QuackChat' branding on paid plans.
Copy the embed code snippet from your bot's Embed Code tab in the dashboard and paste it into your website's HTML before the closing body tag. The code is a single script tag with your unique bot ID. Detailed instructions are provided in your dashboard.
Yes! We have a native Shopify integration that syncs your product catalog automatically. The chatbot can answer questions about products, pricing, availability, and help customers find what they're looking for.
RAG is an AI technique that combines information retrieval with text generation. Instead of making up answers (hallucinating), the chatbot retrieves relevant content from your website and uses it to generate accurate, grounded responses with source citations you can verify.
Yes, in addition to crawling your website, you can upload PDF, DOCX, XLSX, and TXT files to expand your chatbot's knowledge base. This is great for product manuals, internal documentation, or any content not on your website.
Yes. Your data is encrypted at rest and in transit using industry-standard encryption. We use tenant-isolated storage, meaning your data is completely separate from other customers. We never share or sell your data.
No. Your website content is only used to power your own chatbot. We do not use customer data to train any AI models. Your content remains private and is never shared with other customers or used for any other purpose.
Yes, QuackChat is fully GDPR compliant. We provide data processing agreements, support data subject access requests, and automatically delete all data when you disconnect an integration or delete your account.
Get started for free in less than 5 minutes. No credit card required.
