QuackChat vs Tidio
Both run on WooCommerce. The difference is what the bot can see, and what you pay once your conversation volume is real.
Feature Comparison
| Feature | QuackChat | Tidio |
|---|---|---|
| Works on WooCommerce | ||
| Reads live product & stock data | Live via WooCommerce API | Product cards |
| Order-status lookup in chat | Order number + billing email | Via integration |
| Add to cart from the chat | ||
| Books appointments into a PMS | Cliniko, Nookal, Gensolve | |
| AI conversation pricing | Not metered per conversation | Tiered AI conversation packs |
| Typical all-in monthly cost | $99 (Pro) | ~$141–$211 reported |
Competitor prices are listed in US dollars and shown here converted at 1 USD = 1.405 AUD (checked 20 August 2026). What they charge you will move with the exchange rate. QuackChat prices are AUD.
Tidio details checked on . Competitors change their plans; check their site for the latest.
Why Choose QuackChat Over Tidio
Live catalogue, not a snapshot
QuackChat calls your WooCommerce API at the moment a shopper asks, so price, stock and variations are whatever they are right now. Set a product out of stock and ask both bots. That single test separates a live integration from a crawl.
Predictable cost as you grow
Tidio meters Lyro by AI conversation, so your bill tracks your traffic. QuackChat Pro is $99/mo flat, with unlimited messages.
Add to cart inside the chat
A shopper can tap a product card and drop the item into their own cart without leaving the conversation. It is a shopper action, never an AI one. There is no in-chat checkout and the bot has no write access to your store.
Ready to switch?
Build it and test it free, no card. When you put it live on your site that starts 30 days free, cancel any time, and you're reminded before you're charged.
Build yours free