QuackChat vs Tidio
Both run on WooCommerce. The difference is what the bot can see, and what you pay once your conversation volume is real.
Feature Comparison
| Feature | QuackChat | Tidio |
|---|---|---|
| Works on WooCommerce | ||
| Reads live product & stock data | Live via WooCommerce API | Product cards |
| Order-status lookup in chat | Order number + billing email | Via integration |
| Add to cart from the chat | ||
| Books appointments into a PMS | Cliniko, Nookal, Gensolve | |
| AI conversation pricing | Not metered per conversation | Tiered AI conversation packs |
| Typical all-in monthly cost | $99 (Pro) | ~$141–$211 reported |
Competitor prices are listed in US dollars and shown here converted at 1 USD = 1.405 AUD (checked 20 August 2026). What they charge you will move with the exchange rate. QuackChat prices are AUD.
Tidio details checked on . Competitors change their plans; check their site for the latest.
Why Choose QuackChat Over Tidio
Live catalogue, not a snapshot
QuackChat calls your WooCommerce API at the moment a shopper asks, so price, stock and variations are whatever they are right now. Set a product out of stock and ask both bots. That single test separates a live integration from a crawl.
Predictable cost as you grow
Tidio meters Lyro by AI conversation, so your bill tracks your traffic. QuackChat Pro is $99/mo flat, and messages are currently unlimited for our first 50 signups.
Add to cart inside the chat
A shopper can tap a product card and drop the item into their own cart without leaving the conversation. It is a shopper action, never an AI one. There is no in-chat checkout and the bot has no write access to your store.
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