Course Platforms Integration Guide

QuackChat on Course Platforms

Add the QuackChat widget to online course platforms like Kajabi, Thinkific, and Teachable.

Platform Quick Reference

Kajabi

Step-by-Step Installation

1. Log into your Kajabi admin
2. Go to Settings (gear icon)
3. Click Site Details
4. Scroll to Page Scripts
5. In Footer Tracking Code, paste:

<script
  src="https://www.quackchat.app/widget/quackchat-widget.js"
  data-bot-id="YOUR_BOT_ID"
></script>

6. Click Save

Thinkific

Step-by-Step Installation

1. Log into your Thinkific admin
2. Go to Settings > Code & Analytics
3. In Site Footer Code, paste the widget code
4. Click Save

Note: Code injection requires Thinkific Pro plan or higher.

Teachable

Step-by-Step Installation

1. Log into your Teachable admin
2. Go to Settings > Code Snippets
3. In Footer Code, paste the widget code
4. Click Save

Note: Code Snippets requires Teachable Pro plan or higher.

Podia

Step-by-Step Installation

1. Log into your Podia admin
2. Go to Settings > Advanced
3. In Custom Code > Footer, paste the widget code
4. Click Save

LearnDash (WordPress)

LearnDash runs on WordPress, so use the WordPress integration guide.

LearnDash-Specific Options

Show only on course pages:

add_action('wp_footer', 'add_quackchat_to_learndash');
function add_quackchat_to_learndash() {
    if (is_singular(['sfwd-courses', 'sfwd-lessons', 'sfwd-topic', 'sfwd-quiz'])) {
        ?>
        <script
          src="https://www.quackchat.app/widget/quackchat-widget.js"
          data-bot-id="YOUR_BOT_ID"
        ></script>
        <?php
    }
}

Use Cases for Course Platforms

Pre-Sale Support

• Answer course questions for potential students
• Explain what's included
• Handle objections

Student Support

• Help with technical issues
• Answer content questions
• Provide additional resources

Training Your Bot

For best results, train your bot on:

1. Course content summaries - What each module covers
2. FAQ page - Common student questions
3. Technical requirements - What students need
4. Refund policy - Terms and conditions

Troubleshooting

Widget doesn't appear

Cause: Code injection may require a paid plan.

Solution: Check your platform's plan features. Most require Pro/paid plans for custom code.

Widget conflicts with platform chat

Cause: Many course platforms have built-in messaging.

Solution: Disable the platform's built-in chat if using QuackChat.

Known Limitations